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Global Automotive Manufacturer

“I’ve been very satisfied with our relationship with Infoblox over the intensive last six or seven months. They really do step up to the plate, and they delivered for us big time.” — Director of network architecture, global automotive manufacturer


Industry: Manufacturing

The Customer

This large global auto manufacturer was in the middle of a major in-sourcing effort for core network services such as Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), and IP address management (IPAM).

The Challenge

The DNS and DHCP solution the company had acquired from a major vendor was faltering under the burden of 150 locations, 400 DNS and DHCP servers, 12 million IP addresses, 3 million DNS host names, and 10,000 very widely distributed zones. To further complicate matters, a major data-center consolidation project was under way. The IT organization decided to migrate to a centrally managed solution that could more efficiently support such a large and complex environment.

The Infoblox Solution

According to the company’s director of network architecture, IT brought in four of the major providers of DNS and DHCP solutions, including Infoblox, and did a head-to-head evaluation. “Infoblox did everything it was supposed to do,” he says. “The Infoblox Grid™ technology is really next generation, and no one else has it.” The evaluators found it ideally suited for the company’s large, complex environment, with ease of manageability and operational streamlining that directly addressed the problems the legacy solution presented.

The IT team also evaluated Infoblox DNS Firewall, a solution for identifying bad domains, blocking malware communications, and helping to pinpoint infected clients. They intend to deploy it as part of a defense-in-depth strategy because DNS vulnerability to malware and denial-of-service attacks is missing in their overall security measures. They expect DNS Firewall to add value without complexity.

The Results

To avoid problems, the IT team rolled out the Infoblox solution in a very methodical way, and the result was a trouble-free transition from the legacy solution. Altogether, it took six months—which the director of network architecture considers a “very aggressive timeline.” Infoblox Professional Services supported the IT team during the rollout.

Now management of the complex network is more effective and less difficult. The Infoblox Grid gives IT central management of the entire network, and yet allows different areas of the network to be configured to match their own unique requirements.

The initial deployment consisted of two grids—one for the legacy environment, and one for the new consolidated data center. Now the company is planning a third one for a private-cloud environment under development. Not only will all three grids be managed from a central point; the Infoblox Grid technology will make them far more reliable and able to recover from disasters than the legacy system was.

One capability in particular that is helping with the data-center consolidation is the ability to provision automatically and according to policies from a central point. DNS records are automatically kept track of when applications are moved, reducing work and accelerating the process. The IT team is opening up this capability as a self-service offering so that application owners can do most of the work themselves, which further streamlines the workflow and reduces overhead for IT.

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