A Large Global Communications Provider and Mobile Operator in Asia
The customer is a large global communications provider and mobile operator in Asia, offering a range of mobile broadband services including 3G mobile data and roaming services. They are a national leader in 3G services.
The mobile network DNS infrastructure was heavily reliant on open-source BIND software which lacked management tools and required frequent hands-on upgrades and patches to the underlying Sun hardware/OS and the open source software itself. The operations team also found it difficult to implement high availability failover in a repeatable way and needed to dedicate skilled technical staff for repetitive, manual administrative tasks to keep the servers running.
As DNS traffic was projected to increase significantly over the coming two years, a major upgrade to the server platform was required in order to maintain acceptable web and video application latency and to maintain customer satisfaction. Traffic levels at each node are expected to exceed 300,000 DNS queries per second over the next two years.
Infoblox deployed 11 DNS appliances in 3 cities in order to place DNS caching resources closer to the customer base for optimized response time, and to distribute the DNS traffic load adequately. An additional Authoritative DNS server was also delivered, serving the ISP business. All Infoblox appliances are managed centrally via the Infoblox Grid which automates upgrades and enables reliable, automated failover of DNS servers to remote datacenters. An Infoblox Reporting server provides historical trend analysis for the capacity planning team, complying with national data security and privacy laws by keeping all operator and user data inside the country.