AI-driven automation is poised to revolutionize network and security operations— but only if it’s built on accurate, authoritative data. Today, fragmented discovery tools and incomplete CMDBs create systemic risk, slowing innovation and amplifying operational blind spots. EMA’s latest research shows that while 73% of enterprises see AI as a game-changer, poor data quality remains the top barrier. This webinar brings together thought leaders from EMA, and ServiceNow to explore how real-time network truth can unify NetOps and SecOps, eliminate blind spots, and unlock a future where AI becomes an enabler of resilience, agility, and innovation across NOC and SOC environments.
Meet the Presenters

Shamus McGillicuddy
Vice President of Research, EMA
Shamus McGillicuddy is the vice president of research at Enterprise Management Associates (EMA). With nearly 20 years of IT industry experience, Shamus leads EMA’s network infrastructure and operations practice. He identifies and evaluates cutting edge trends that impact the networking industry, and he advises IT professionals on best practices for designing, building, and managing their networks.

Mehul Patel
Director of Product Marketing, Infoblox
Mehul Patel is a seasoned Product and Marketing Leader with over 15 years of experience driving innovation in cybersecurity, cloud technologies, and SaaS solutions. His expertise spans cloud-native platforms like AWS, Azure, and GCP, with a strong focus on cybersecurity and multi-cloud networking. Mehul is passionate about driving product adoption and delivering measurable business impact.



