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Acceptable Use Policy

By accessing the Infoblox Products, you consent to the terms and conditions of this Acceptable Use Policy (the “Policy”). If you do not agree to this Policy, you may not access or use the Products.

Your use of our Products is governed by the terms of our Master Purchase Agreement found here. You must have a valid, active agreement with Infoblox to access and use the Products. The terms “You” and “Your” refer to the customer, partner, or any authorized user granted access and use of the Products. Capitalized terms not defined in this Policy will have the meaning ascribed to them in the applicable agreement between you and Infoblox Inc. (or the applicable Infoblox Inc. subsidiary) (“Infoblox”).

No Illegal, Harmful, or Offensive Use or Content

You may not use or encourage, facilitate, or instruct others to use the Products for illegal, harmful, or offensive purposes or to display or distribute such content. Prohibited activities or content include:

  • Illegal Activities. Any illegal activity, including advertising, transmitting, or otherwise making available gambling sites or services or disseminating, promoting or facilitating child pornography.
  • Harmful or Fraudulent Activities. Activities that may be harmful to others, our operations or reputation, including offering or disseminating fraudulent goods, services, schemes, or promotions (e.g., make-money-fast schemes, Ponzi and pyramid schemes, phishing, or pharming), or engaging in other deceptive practices.
  • Infringing Content. Content that infringes or misappropriates the intellectual property or proprietary rights of others.
  • Offensive Content. Content that is defamatory, obscene, abusive, invasive of privacy, or otherwise objectionable, including content that constitutes child pornography, relates to bestiality, or depicts non-consensual sex acts.
  • Harmful Content. Content or other computer technology that may damage, interfere with, surreptitiously intercept, or expropriate any system, program, or data, including viruses, Trojan horses, worms, time bombs, or cancelbots.

No Security Violations

You may not use the Products to violate the security or integrity of any network, computer or communications system, software application, or network or computing device (each, a “System”). Prohibited activities include:

  • Unauthorized Access. Accessing or using any System without permission, including attempting to probe, scan, or test the vulnerability of a System or to breach any security or authentication measures used by a System.
  • Interception. Monitoring of data or traffic on a System without permission.
  • Falsification of Origin. Forging TCP-IP packet headers, email headers, or any part of a message describing its origin or route. This prohibition does not include the use of aliases or anonymous remailers.

No Network Abuse

You may not make network connections to any users, hosts, or networks unless you have Infoblox’s permission to communicate with them. Prohibited activities include:

  • Monitoring or Crawling. Monitoring or crawling of a System that impairs or disrupts the System being monitored or crawled.
  • Denial of Service (DoS). Inundating a target with communications requests so the target either cannot respond to legitimate traffic or responds so slowly that it becomes ineffective.
  • Intentional Interference. Interfering with the proper functioning of any System, including any deliberate attempt to overload a system by mail bombing, news bombing, broadcast attacks, or flooding techniques.
  • Operation of Certain Network Services. Operating network services like open proxies, open mail relays, or open recursive domain name servers.
  • Avoiding System Restrictions. Using manual or electronic means to avoid any use limitations placed on a System, such as access and storage restrictions.

No Email or Other Message Abuse

You will not distribute, publish, or facilitate the sending of unsolicited mass email or other messages, promotions, advertising, or solicitations (like “spam”), including commercial advertising and informational announcements. You will not alter or obscure mail headers or assume a sender’s identity without the sender’s explicit permission. You will not collect replies to messages sent from another internet service provider if those messages violate this Policy or the acceptable use policy of that provider.

Our Monitoring and Enforcement

The examples described in this Policy are not exhaustive. We may modify this Policy at any time by posting a revised version on our website without notice. If you violate the Policy or authorize or help others to do so, we may suspend or terminate your use of the Products.

We reserve the right, but do not assume the obligation, to investigate any violation of this Policy or misuse of the Products. We may:

  • investigate violations of this Policy or misuse of the Products; or
  • remove, disable access to, or modify any content or resource that violates this Policy or any other agreement we have with you for use of the Products.

We may report any activity that we suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties. Our reporting may include disclosing appropriate customer information. We also may cooperate with appropriate law enforcement agencies, regulators, or other appropriate third parties to help with the investigation and prosecution of illegal conduct by providing network and systems information related to alleged violations of this Policy.

Reporting of Violations of this Policy

If you become aware of any violation of this Policy, you will immediately notify us and provide us with assistance, as requested, to stop or remedy the violation. To report any violation of this Policy, please email us at legalrequests@infoblox.com.

Personal Information

For information regarding Infoblox’s treatment of personal information and use of cookies as part of the Products, please review Infoblox’s current Privacy Policy. To the extent that Infoblox processes Personal Data on behalf of Customer for provision of the Products, the Data Processing Addendum shall apply.

Last Updated – Sept. 2024

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