The CMDB Ownership Gap – Infoblox Webinar

Why Attend Presenters Register

Completeness is not just a platform setting or a discovery-team task: it depends on data producers, configuration management database (CMDB) stewards and the teams that rely on the records to do their jobs.

This session will outline a practical operating model for clarifying who owns data sources, quality checks, reconciliation and escalation when records are missing or conflicting. Attendees will leave with questions to help define accountability without assuming one team can solve every completeness issue alone.

Why attend

Understand why CMDB completeness is a shared responsibility, not just a platform or discovery-team issue.
Clarify ownership for data sources, quality checks, reconciliation and escalation.
Identify where accountability gaps lead to missing, stale or conflicting records.
Take away practical questions for defining responsibilities across teams.
Learn how to improve confidence in CMDB data without placing the entire burden on one group.
Use our visibility report to identify gaps and guide a follow-up assessment.

Meet the Presenters

Cricket Liu

Chief DNS Architect, Infoblox

Cricket is one of the world’s leading experts on the Domain Name System (DNS), and serves as the liaison between Infoblox and the DNS community. Before joining Infoblox, he founded an Internet consulting and training company, Acme Byte & Wire, after running the hp.com domain at Hewlett-Packard. Cricket is a prolific speaker and author, having written a number of books including “DNS and BIND,” one of the most widely used references in the field, now in its fifth edition.

Chris Usserman

Director, Security Architecture, Infoblox

Chris Usserman advises government agencies globally about the benefits of protective DNS and related regulations. His expertise, spanning over 30 years in the U.S. intelligence community, not only contributes to the U.S. Government’s security efforts but also fosters collaborations to bolster security across various sectors and communities of interest. Chris’s profound insights have earned him invitations to speak on DNS and cybersecurity at numerous esteemed international conferences.

Renée Burton

Vice President of Threat Intelligence at Infoblox

Dr. Renée Burton is the Head of Threat Intelligence at Infoblox, where she leads the company’s global team that specializes in the creation of original intelligence. A DNS expert, Dr. Burton spent 22 years at the National Security Agency (NSA) and holds a PhD in mathematics. Dr. Burton is an avid believer in DNS as both an important control point within a network and a source to hunt threats that escape the perimeter devices.

Ross Gibson

Co-Author: The Hidden Potential of DNS in Security

Ross Gibson is a practicing DNS expert and co-author of the recently published book The Hidden Potential of DNS in Security (available now on Amazon). He regularly advises clients worldwide on a variety of topics including DNS security, DNS architecture, and global server load balancing (GSLB), among others. Ross has spent more than 20 years working in the networking industry, 14 of which have been focused on DNS.

Lemna Manoharan

Staff Product Marketing Manager, Infoblox

Lemna Manoharan is a Staff Product Marketing Manager at Infoblox, where she focuses on Infoblox Visibility solutions, including Universal Asset Insights™. She brings 12+ years of experience across product marketing and product management, with expertise in go-to-market strategy, demand generation, product positioning, analyst relations, and ecosystem marketing. At Infoblox, she has also led marketing initiatives for networking ecosystem partnerships, hyperscaler co-build solutions, and value-added services for DNS, DHCP, and IP Address Management (DDI). Prior to joining Infoblox, Lemna led product marketing for network monitoring, network automation and orchestration, and PKI management solutions at Auvik Networks and AppViewX. She holds an Executive MBA (EPYM) from the Indian Institute of Management Calcutta and a degree in Electronics and Communications Engineering.

Jim Frey

Chief Analyst, Networking, Omdia

Principal Analyst Jim Frey has over 30 years of experience in networking and network management tools, technologies, best practices, software product development, management, and marketing. Jim was formerly VP Partner Marketing for Kentik Technologies, where he held senior leadership roles related to channel and technology alliance ecosystems and business development. Prior to joining Kentik, he held positions in industry research, marketing, product management, and software engineering, including roles at the executive level for the past 23 years. Jim holds a BSc in Engineering from the Colorado School of Mines in Golden and an MSc in Computer and Information Sciences from Rensselaer Polytechnic Institute in Troy, New York.

Steven St. Germain

Principal Consultant Lead, Ahead

Steven is a consulting leader in AHEAD’s Intelligent Operations (IO) practice. He brings 30+ years of IT and consulting leadership, with Fortune 25 through 1000 companies, guiding organizations through complex transformation, operational maturity, and service management excellence.

Save your spot to learn how to clarify team ownership for CMDB data sources, quality checks, reconciliation, and escalation.

Wednesday, December 16

10 am GMT | 11 am CET | 3:30 pm IST

The CMDB Ownership Gap: Who Is Accountable for Completeness?