Support & Training

Support & Training

Get the best team on your team!

The Infoblox services teams – support, professional services, and training – provide integrated, synergistic services to our customers. Taken together, these services become strategic assets to our customers.

Professionals are Top Notch

Services team members bring years of real-world experience building and managing complex network environments. Our best-in-class team is composed of industry veterans and thought leaders in core networking, network automation, security, and more. More importantly, the Infoblox team is dedicated to working as a whole to support your needs.

Approach is Integrated

Services teams and tools work together seamlessly to deliver results while ensuring solid handoffs and eliminating service gaps to minimize business and technical risks.

Methodology is Proven

The Infoblox Rely Methodology has succeeded even in the most demanding, most real-time environments, delivering value to organizations.

Infoblox Rely Methodology

Infoblox Rely Methodology

The Infoblox Rely Methodology is an integrated approach to building cohesive, reliable solutions, able to support projects executed by different Infoblox Services teams at different customer divisions and locations at different times.

Architect and Plan

We work with customers to complete key planning tasks, from collecting data and assessing readiness to proposing a solution architecture and delivering an implementation roadmap.

Implement and Migrate

We implement Infoblox solutions and migrate data and operations from a myriad of other vendors’ products and technologies, or work with customer teams to provide training and support for implementation and migration.

Operate

Once implementation is complete, our teams work to integrate Infoblox products into a wider network ecosystem and/or customer operations environment. We provide training to help customers manage Infoblox implementations and deliver support for guidance on how to use Infoblox’s functionality.

Optimize and Audit

We help customers develop and optimize for Key Performance Indicators, targeted to the Infoblox environment and across the entire network environment. Our support programs are designed to measure and deliver against business objectives as well as technical objectives.