Support Overview

Welcome to infoblox technical support!

At Infoblox, we believe that obtaining support for our products should be just as convenient and hassle-free as using them. That’s why we have designed and developed support offerings that are suitable for a wide range of businesses.

 

Infoblox Support site provides useful tools for efficient case management, expert knowledge and technical documentation to help manage Infoblox products. For instructions on using the tools in our secure portal, please click here. A login is required to access following online tools:

  • Case Management
  • Knowledge Base
  • Technical Library
  • Downloads
 
Training & Certification Class Schedule

AnnouncementS

CERT Vulnerability Note VU#360341 (CVE-2010-0097):
BIND 9 DNSSEC validation code could cause fake NXDOMAIN responses
(Updated: 1.20.2010 | Original announcement: 1.19.2010)
On January 19th, 2010,  security vulnerabilities were announced that may allow cache poisoning on a DNSSEC validating resolver. With these vulnerabilities, a DNSSEC enabled resolver may incorrectly add non-validated records to its cache as if they had validated correctly. For more details, click here.

CERT Vulnerability Note VU#568372:
NTP denial-of-service vulnerability
(Updated: 12.18.2009)
On December 12th, 2009, a security vulnerability was announced that may allow a denial-of-service attack through NTP. With this vulnerability a system with NTP enabled can become consumed with sending mode 7 response packets to a spoofed IP address. For more details, click here.

CERT Vulnerability Note VU#418861 (BIND 9.6.1-P2):
Cache Update from Additional Section

(Updated: 11.24.2009)
On November 24, 2009,  a security vulnerability was announced that may allow cache poisoning on a recursive nameserver with DNSSEC validation enabled. For more details, click here.


Customer News

July 30, 2010

NIOS 5.1r2 software release

June 22, 2010

PortIQ 2.3.0.4 software release

April 29, 2010

NIOS 5.1r1 software release

February 9, 2010

NIOS 4.3r7 software release

Please send us your comments on Support web site to feedback@infoblox.com.