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What is a Service-Level Agreement (SLA)?

A Service-Level Agreement (SLA) is part of a service contract where the level of service is formally defined, often used to refer to the contracted delivery time of the service or performance, especially by Internet service providers.

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Infoblox is leading the way to next-level DDI with its Secure Cloud-Managed Network Services. Infoblox brings next-level security, reliability, and automation to on-premises, cloud and hybrid networks, setting customers on a path to a single pane of glass for network management. The recognized industry leader, Infoblox has over 13,000 customers, including 375 of the Fortune 500.

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