{"id":2122,"date":"2017-07-13T18:17:15","date_gmt":"2017-07-13T18:17:15","guid":{"rendered":"https:\/\/live-infoblox-blog.pantheonsite.io\/?p=2122"},"modified":"2020-09-10T11:20:07","modified_gmt":"2020-09-10T18:20:07","slug":"hershey-adds-infoblox-to-its-winning-ingredients","status":"publish","type":"post","link":"https:\/\/www.infoblox.com\/blog\/company\/hershey-adds-infoblox-to-its-winning-ingredients\/","title":{"rendered":"Hershey Adds Infoblox to Its Winning Ingredients"},"content":{"rendered":"

Originally published as a case study***<\/span><\/em><\/p>\n

\u201cThe ability to simplify our DNS load balancing operations was a big factor in our choice; Infoblox is the only DDI vendor we looked at that integrates this.\u201d \u2014 Jason Seager, Network Solutions Manager, The Hershey Company<\/p>\n

In July 2015, Hershey undertook a major project to replace its existing DNS and DHCP management solution. \u201cWe were having a lot of problems with the old platform,\u201d says Jason Seager, manager of network architecture who is responsible for the implementation of Hershey\u2019s global network. \u201cOur systems were outdated, presenting a challenge to our business. We had to act.\u201d<\/p>\n

Market Leadership and Functionality<\/span><\/p>\n

After assessing available DNS, DHCP, and IP address management (DDI) solutions, Seager and his team selected Infoblox. \u201cInfoblox is the market leader in DDI,\u201d he says. That\u2019s a big plus, because it helps us feel confident making Infoblox a key partner.\u201d<\/p>\n

Solution features that led to the teams\u2019 selection included a granular role-based interface that increases operational efficiency and gives the security team more visibility into who\u2019s doing what, the ability to block malicious sites and identify infected devices, and a hands-off upgrade capability that he says has saved at least two working days a month. \u201cWhenever we upgraded the old system,\u201d he says, it was always an eight- to ten-hour call with the vendor\u2019s support, trying to get it back up and running. Infoblox is very simple, very easy to maintain, and we\u2019re very pleasantly surprised about that.\u201d<\/p>\n

Infoblox DNS Traffic Control<\/span><\/p>\n

The feature that impressed Seager most was Infoblox DNS Traffic Control (DTC), which consolidates DNS capabilities and global server load balancing onto a single platform and uses the DNS query\/response mechanism to return the IP address of the ideal server based on client and server location and server availability. \u201cThe ability to simplify our DNS load balancing operations was a big factor in our choice; Infoblox is the only DDI vendor we looked at that integrates this,\u201d he says.<\/p>\n

Seager explains how Infoblox\u2014with its ease of support and single point of management for all things DNS\u2014yielded a significant improvement over the solution it replaced. \u201cWhile our load balancing solution worked,\u201d he says, \u201cit was cumbersome; the server had to forward all requests and it was difficult for our operations team to support. In addition, when we were trying to do DNS load balancing, we were receiving the request directly from the DNS server, rather than directly from the user\u2014making location-based DNS load balancing impossible.\u201d<\/p>\n

Armed with the ability to direct users to the closest data center or application, DNS Traffic Control has increased overall company performance. \u201cUsers in Asia no longer have to come all the way back to the United States to get an application. They can hit the Asia data center through DTC.<\/p>\n

Another business value is disaster recovery. In the event of an outage in our active data center, we can use DTC to send the workload to an IP address at our disaster-recovery site.\u201d Seager hopes to improve this capability further by using Infoblox Extensible Attributes for location instead of hard-coding subnets, to simplify configuration.<\/p>\n

Part of a Bigger Picture<\/span><\/p>\n

The DTC intelligent load-balancing solution is one component in a concept Infoblox calls \u201cActionable Network Intelligence,\u201d a key benefit delivered by Infoblox solutions working in concert, using Infoblox\u2019s position in the network. Because Infoblox sits at the core and sees both east-west and north-south traffic, and gathers data from any device and network, it can use that rich network data to provide valuable insights.<\/p>\n

The intelligence includes network information drawn from sources such as Infoblox DNS, DHCP, and IPAM products and aggregated, verified threat intelligence on DNS attacks, DNS-based malware, and DNS-based data exfiltration attempts, enhanced by monitoring, reporting, and analytics.<\/p>\n

From Reluctance to Delight<\/span><\/p>\n

Seager concludes, \u201cThe team wasn\u2019t looking forward to a major change; obviously there are always concerns around a big implementation. But we used Infoblox Professional Services, and they had a good plan for the cutover, so we were all very confident. The cutover went extremely well and everybody was pleased with the transition across the board. When the migration was completed and Infoblox was working without problems, everyone from our senior IS leadership all the way down was extremely happy, and everyone felt that we had made the right choice in selecting Infoblox.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

Originally published as a case study*** \u201cThe ability to simplify our DNS load balancing operations was a big factor in our choice; Infoblox is the only DDI vendor we looked at that integrates this.\u201d \u2014 Jason Seager, Network Solutions Manager, The Hershey Company In July 2015, Hershey undertook a major project to replace its existing […]<\/p>\n","protected":false},"author":250,"featured_media":987,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1],"tags":[69,16,67],"class_list":{"0":"post-2122","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-company","8":"tag-best-practices","9":"tag-infoblox","10":"tag-tips-tricks","11":"entry"},"acf":[],"yoast_head":"\nHershey Adds Infoblox to Its Winning Ingredients<\/title>\n<meta name=\"description\" content=\"\u201cThe ability to simplify our DNS load balancing operations was a big factor in our choice; 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