Support Central

About SupportCenter

SupportCenter Provides:

  • Case Management: Open, update and track support cases online.
  • Knowlege Base: Up-to-date Infoblox products information. The search capability has been significantly improved in the new Knowledge Base.
  • Technical Library: Release Notes, Admin Guide, Upgrade Guide and other technical documents related to Infoblox Products.
  • Downloads: Download latest releases, support packs, and SNMP MIBs.

Access

A current Email ID and password are required to access the site. New users can register for access to the portal. A portal user guide is available online.

Most Recent Updates

Security Flashes

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Software Releases

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End-of-Life Announcements

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    Contacting Support Directly

    Technical support is available via e-mail. Infoblox support engineers are notified immediately of all incoming inquiries to support@infoblox.com.

    For the Platinum and Premium support programs, telephone technical support is available 24x7, 365 days a year. For the Standard Warranty support program, telephone support hours vary based on the priority of the issue.

    • Customers in North America can contact us toll-free at 1-888-463-6259
    • Customers in EMEA can contact us at +32 3 2590440
    • Customers calling from outside North America or EMEA can contact us at 1-408-625-4200, ext. 1