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6.3.1.42 - After login, get an HTTP redirect loop
#1 Mon, 02/27/2012 - 07:24
6.3.1.42 - After login, get an HTTP redirect loop

Although this symptom did not initially occur after the upgrade to v6.3, it now perpetually happens with FF 3.6.27, FF 10.0.2, and IE8.

After successfully authenticating, the following redirect loop ensues:

-> POST /netmri/config/userAdmin/login.tdf HTTP/1.0
<- HTTP/1.1 200 OK  (text/html) url="/"
-> GET /netmri/console/index.tdf HTTP/1.0
<- HTTP/1.1 200 OK  (text/html) url="/webui/"
-> GET /webui/ HTTP/1.0
<- HTTP/1.1 302 Found  (text/html) "http://netmri/webui/network_analysis?navigate_to=Issues"
-> GET /webui/network_analysis?navigate_to=Issues HTTP/1.0
<- HTTP/1.1 302 Found  (text/html) "http://netmri/webui/"
-> GET /webui/ HTTP/1.0
<- HTTP/1.1 302 Found  (text/html) "http://netmri/webui/network_analysis?navigate_to=Issues"
-> GET /webui/network_analysis?navigate_to=Issues HTTP/1.0
<- HTTP/1.1 302 Found  (text/html) "http://netmri/webui/"
        etc.

I've tried all the usual browser stuff - clear cache, clear cookies for the NetMRI host (the session cookies are being set and returned correctly in the above sequence).

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Re: 6.3.1.42 - After login, get an HTTP redirect loop
Mon, 03/19/2012 - 04:25
Re: 6.3.1.42 - After login, get an HTTP redirect loop

Hi Marty.  We are new Infoblox customer and have installed 6.3.1.42 and are having the EXACT same problem as you.  Were you able to resolve the issue and, if so, what was the solution?  We've opened a ticket with Infoblox but have not yet received a response.

Thanks for any help you can give.

David Garrison

 

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Re: 6.3.1.42 - After login, get an HTTP redirect loop
Tue, 03/20/2012 - 04:41
Re: 6.3.1.42 - After login, get an HTTP redirect loop

The only workaround that I've found is to "reboot" the server from the Admin shell.  Not good.

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Re: 6.3.1.42 - After login, get an HTTP redirect loop
Tue, 03/20/2012 - 08:45
Re: 6.3.1.42 - After login, get an HTTP redirect loop

Hi Marty and thanks for the response.  We have rebooted a number of times but still stuck in the redirect loop.  Once you rebooted from the admin shell, did the redirect loop problem go away?  We have a problem in that we step through the initial configuration wizard and then get stuck in the redirect loop.  If we reboot, we're right back where we started.

Thanks.

David Garrison

 

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Re: 6.3.1.42 - After login, get an HTTP redirect loop
Tue, 03/20/2012 - 09:04
Re: 6.3.1.42 - After login, get an HTTP redirect loop

After a reboot, it did go away but not permanently.  E.G., on first login Monday morning after Sunday maintenance, it was back.

Can you complete the initial setup in the admin shell by using "configure" and "setup"?
Not saying that's a solution -- it would just get you farther along.

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Re: 6.3.1.42 - After login, get an HTTP redirect loop
Wed, 02/13/2013 - 03:14
Re: 6.3.1.42 - After login, get an HTTP redirect loop

Hi guys,

I'm facing the same issue with version 6.4.5.6 how you solved this issue?

thanks!
Yugoslav

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Re: 6.3.1.42 - After login, get an HTTP redirect loop
Thu, 02/21/2013 - 15:16
Re: 6.3.1.42 - After login, get an HTTP redirect loop

Try this - empty your browser cache and restart the browser.  Then log into NetMRI.

Sif

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Re: 6.3.1.42 - After login, get an HTTP redirect loop
Thu, 02/28/2013 - 14:28
Re: 6.3.1.42 - After login, get an HTTP redirect loop

Thanks for the suggestion on clearing cache, etc.  We had already tried those things when I first reported this a year ago.

Firefox 10.x ESR did not have the issue.  Non-ESR versions (16,17,18...) did have problems, but those aren't supported anyway.

We still had the issue with IE8 but after upgrading to v6.4, the looping stopped, and does not happen with 6.5.4.6.

Nothing in the release notes about a real fix so it's still partially a mystery.

Jugoslav, make sure your browser is allowing session cookies for the NetMRI host.  That's the only way it can tell that you've already authenticated.

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