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FindIT - Devices where ARP table is on the firewall
#1 Mon, 12/17/2007 - 03:28
FindIT - Devices where ARP table is on the firewall

I'm noticing that any device that sits behind a routed-mode firewall NetMRI will not identify it in a search.  The ARP table of the firewallhas the IP addresses....not the router connected to the switch.  Isthere any way that netMRI can poll those arp tables and be able to tocoorleate the ARP table ont he firewall (to get the mac) and themac-address-table on the switch to identify the port

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Re: FindIT - Devices where ARP table is on the firewall
Thu, 07/17/2008 - 13:05
Re: FindIT - Devices where ARP table is on the firewall

If your talking about Cisco firewalls, NetMRI can't currently do this. I have been told that this is going to addressed in a 2.4.2 patch but there is no time frame for the release. Here is the internal tracking number for this issue

 US822 - NetMRI not collecting Firewall Route and ARP Tables via CLI

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Re: FindIT - Devices where ARP table is on the firewall
(Reply to #2) Tue, 08/12/2008 - 23:34
Re: FindIT - Devices where ARP table is on the firewall

 2.4.2 is available now -- does NetMRI now handle your request appropriately/as expected?

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Re: FindIT - Devices where ARP table is on the firewall
(Reply to #3) Wed, 08/13/2008 - 00:30
Re: FindIT - Devices where ARP table is on the firewall

 I installed 2.4.2 and it's not working for me.  I'll open a support ticket to see what's going on.

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Re: FindIT - Devices where ARP table is on the firewall
(Reply to #4) Wed, 08/13/2008 - 01:40
Re: FindIT - Devices where ARP table is on the firewall

 I just wanted to add that upgrading to 2.4.2.34 resolved this issue for me.

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